tf77 Privacy Policy
At tf77, protecting your personal data is a responsibility we take seriously. This Privacy Policy explains exactly what information we collect, why we collect it, how we use and safeguard it, and what rights you hold over your own data as a player on our platform.
SSL-Encrypted Data
All data transmitted between your device and tf77 servers is protected by industry-standard SSL encryption. Your personal and financial information is never sent in plain text over the network.
No Data Selling
tf77 does not sell, rent, or trade your personal information to third-party marketers under any circumstances. Your data is used solely to operate and improve your tf77 experience.
You Control Your Data
You have the right to access, correct, and request deletion of your personal data at any time. tf77 provides a clear process for exercising each of these rights through our support team.
Secure Data Storage
Personal data held by tf77 is stored on secured servers with access controls, intrusion detection systems, and regular security audits to prevent unauthorised access or data breaches.
Defined Retention Periods
We do not hold your data indefinitely. Retention periods are set based on the type of data and the legal obligations applicable to online gambling platforms operating in Bangladesh.
Transparent Updates
When this Privacy Policy changes materially, tf77 will notify registered players by email and post a prominent notice on the platform at least 7 days before the changes take effect.
Information We Collect
tf77 collects personal data through several channels: directly from you when you register or interact with the platform, automatically through the technical operation of our website and apps, and in limited cases from trusted third-party verification partners. The categories of data we collect are described below.
Registration and Identity Data. When you create a tf77 account, we collect your full legal name, date of birth, email address, mobile phone number (Bangladesh), and a chosen username. This data is required to establish and manage your account, verify your identity, and comply with age verification obligations.
Verification and KYC Documents. To comply with applicable anti-money laundering and fraud prevention standards, tf77 may request copies of government-issued identification (such as your National Identity Card or passport), proof of address documents (such as a utility bill or bank statement), and proof of ownership of the payment method used (such as a bKash or Nagad account screenshot). These documents are processed and stored securely and are used solely for identity verification and regulatory compliance purposes.
Financial and Transaction Data. We collect records of all deposits, withdrawals, bonus claims, and wagers made through your tf77 account. This includes transaction amounts in Bangladeshi Taka (৳), timestamps, payment method identifiers (mobile wallet numbers, masked card numbers, bank account references), and transaction statuses. This data is required for account management, fraud prevention, dispute resolution, and financial reporting.
Gameplay and Betting Data. tf77 records details of all games played and bets placed on the platform, including game titles, stake amounts, outcomes, session durations, and responsible gaming tool usage. This data is used to personalise your experience, monitor for problem gambling indicators, detect fraudulent betting patterns, and generate the account history accessible in your player dashboard.
How We Use Your Data
tf77 processes your personal data only for specific, lawful purposes. The legal bases on which we rely for each type of processing are set out alongside the relevant purpose below. We will not use your data for any purpose that is incompatible with the purposes described here without first obtaining your explicit consent or satisfying another valid legal basis.
Platform Operation and Account Management. We use your identity, contact, and financial data to create and maintain your tf77 account, process deposits and withdrawals, authenticate your logins, apply responsible gaming limits you have set, and provide you with access to all platform features. This processing is necessary for the performance of the contract between you and tf77.
Identity Verification and Fraud Prevention. We process your identity and KYC documents to verify that you are who you claim to be, that you meet the 18+ age requirement, and that you are not on any applicable self-exclusion register. We also analyse transaction patterns and gameplay data to detect and prevent fraudulent activity, collusion, bonus abuse, and money laundering. This processing is necessary for compliance with legal obligations and for the legitimate interests of tf77 in maintaining a safe and fair platform.
Customer Support. When you contact the tf77 support team by email or live chat, we use your account data and communications history to respond to your queries, resolve disputes, and improve the quality of our support service. This processing is necessary for the performance of our contract with you.
Responsible Gaming Monitoring. tf77 uses gameplay data, session length records, and deposit frequency to monitor for indicators of problem gambling behaviour. Where such indicators are detected, we may reach out proactively to offer responsible gaming tools. This processing is carried out in the legitimate interest of protecting the welfare of our players.
Marketing Communications. With your consent, tf77 may send you promotional emails or push notifications about bonuses, new games, sports betting markets, and seasonal offers relevant to the Bangladesh market. You may withdraw your consent to marketing communications at any time by updating your account preferences or contacting support. Withdrawal of consent does not affect the lawfulness of any processing carried out before that withdrawal.
Platform Analytics and Improvement. We use aggregated and pseudonymised usage data to understand how players navigate and use the tf77 platform, identify areas for improvement, test new features, and optimise page performance. This data does not identify you personally and is used solely in aggregate form for internal analytics purposes.
Data Sharing & Disclosure
tf77 shares personal data with third parties only in the limited circumstances described below. All third parties with whom we share data are contractually required to handle that data in accordance with applicable data protection standards and are prohibited from using it for any purpose other than the one for which it was shared.
Payment Processing Partners. To facilitate deposits and withdrawals, tf77 shares transaction data with our payment processing partners, including bKash, Nagad, Rocket, Upay, and international card processing services (Visa, Mastercard). The data shared is limited to what is strictly necessary to complete the transaction and is governed by each provider's own privacy policy and relevant financial regulations.
Identity Verification Services. tf77 works with third-party KYC and identity verification providers to validate documents submitted as part of the account verification process. These providers process the document data on our behalf and are prohibited from retaining or independently using that data beyond the scope of the verification task.
Game Technology Providers. Game studios — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — may receive limited technical identifiers (such as an anonymised player ID) to enable game session initialisation and RNG audit functions. These providers do not receive your name, contact details, or financial data.
Legal and Regulatory Disclosure. tf77 may disclose your personal data to law enforcement agencies, regulatory authorities, or other competent bodies where we are required to do so by law, court order, or applicable regulatory guidance. This includes reporting obligations under anti-money laundering legislation and cooperation with fraud investigations.
Business Transfers. In the event that tf77 undergoes a merger, acquisition, restructuring, or sale of all or part of its assets, your personal data may be transferred to the acquiring entity as part of that transaction. In such circumstances, tf77 will notify affected users and ensure that the receiving entity is bound by privacy obligations no less protective than those set out in this policy.
Cookies & Tracking Technologies
tf77 uses cookies and similar tracking technologies — including local storage, session storage, and pixel tags — to operate the platform efficiently, remember your preferences, and gather analytics data that helps us improve your experience. This section describes the categories of cookies we use and how you can manage them.
Strictly Necessary Cookies. These cookies are essential for the tf77 platform to function. They maintain your login session, remember your preferred language and currency display settings, and protect against cross-site request forgery (CSRF) attacks. Strictly necessary cookies cannot be disabled without significantly impairing platform functionality.
Performance and Analytics Cookies. These cookies collect anonymised information about how visitors use the tf77 platform — for example, which pages are visited most frequently, how long sessions last, and where users encounter errors. This data is used in aggregate form to improve platform performance and user experience. It does not identify individual users.
Functional Cookies. Functional cookies allow tf77 to remember choices you make — such as your preferred deposit method, table limits, or interface layout — so that you do not have to reconfigure these settings each time you log in. Disabling functional cookies may result in a less personalised experience.
Marketing and Targeting Cookies. With your consent, tf77 may use marketing cookies to deliver promotional content that is relevant to your interests based on your browsing behaviour on the platform. These cookies do not track your activity outside of the tf77 domain.
Managing Your Cookie Preferences. You can control and delete cookies through your browser settings at any time. Note that disabling certain categories of cookies may affect the functionality of the tf77 platform. Most modern browsers also allow you to set preferences for third-party cookies separately from first-party cookies. Please consult your browser's help documentation for specific instructions relevant to the browser and device you are using.
Data Retention
tf77 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. The retention periods below represent our standard practice. Where a legal obligation or ongoing dispute requires data to be held for a longer period, we will retain that data until the obligation is satisfied or the dispute is resolved.
Data Security Measures
tf77 implements a layered approach to data security, combining technical, organisational, and procedural controls to protect your personal data against unauthorised access, loss, alteration, or disclosure. While no system can guarantee absolute security, the measures described below represent our ongoing commitment to maintaining the highest practical standard of data protection for our players in Bangladesh and worldwide.
Encryption in Transit. All data exchanged between your browser or app and tf77's servers is encrypted using TLS (Transport Layer Security) with a minimum of 256-bit encryption. This ensures that any data intercepted during transmission cannot be read by an unauthorised third party.
Encryption at Rest. Sensitive personal data stored on tf77's servers — including identity documents, payment details, and authentication credentials — is encrypted at rest using AES-256 encryption. Encryption keys are managed separately from the data they protect and are rotated on a regular schedule.
Access Controls. Access to personal data within tf77's internal systems is strictly limited on a need-to-know basis. Staff members are granted access only to the data required to perform their specific role. All internal access is logged and subject to periodic review. Privileged access to production systems requires multi-factor authentication.
Vulnerability Management. tf77's technical infrastructure is subject to regular penetration testing and automated vulnerability scanning. Critical security patches are applied on an expedited schedule. Our security team monitors platform systems continuously for anomalous activity that may indicate an attempted breach or intrusion.
Data Breach Response. In the event of a confirmed personal data breach that is likely to result in a risk to the rights and freedoms of affected players, tf77 will notify affected individuals promptly and take immediate remedial action to contain and investigate the breach. We will cooperate fully with any regulatory inquiry arising from a data security incident.
Your Responsibilities. The security of your tf77 account also depends on the strength and confidentiality of your login credentials. You are responsible for choosing a strong, unique password, keeping it confidential, enabling any available account security features (such as two-factor authentication where offered), and notifying tf77 immediately if you suspect your account credentials have been compromised. tf77 support staff will never ask you to share your password.
Your Privacy Rights
As a player on the tf77 platform, you hold specific rights in relation to the personal data we hold about you. These rights are described below. tf77 is committed to facilitating the exercise of these rights without undue delay and free of charge in the majority of cases.
Contact & Policy Updates
Data Controller. The data controller responsible for your personal data processed through the tf77 platform is the operator of tf77.club. For all privacy-related enquiries, requests, or concerns, please contact our dedicated privacy team using the details below. We strongly encourage written communication by email so that a full record of your request is maintained.
General Support: [email protected]
Responsible Gaming & Privacy: [email protected]
All privacy rights requests received by email will be acknowledged within 48 hours of receipt and responded to in full within 30 calendar days. In cases involving complex requests or a large volume of data, tf77 may extend the response period by a further 60 days, in which case we will notify you of the extension and the reason for it before the initial 30-day period expires.
Policy Updates. tf77 reviews this Privacy Policy at regular intervals and updates it whenever required by changes to our data processing practices, applicable law, or guidance from regulatory authorities. The "Last Updated" date at the top of this page reflects the date of the most recent revision. Where a change is material — meaning it significantly affects the way we process your personal data or the rights available to you — tf77 will notify you by email and display a prominent notice on the platform at least 7 days before the change takes effect. Minor clarifications and non-substantive edits may be made without individual notice, but will always be reflected in the updated "Last Updated" date. Your continued use of the tf77 platform following the effective date of any revision constitutes your acknowledgment of the updated policy. If you do not agree with the revised policy, you should cease using the platform and contact support to discuss account closure options.
Children's Privacy. The tf77 platform is strictly for adults aged 18 years and above. tf77 does not knowingly collect personal data from any person under the age of 18. If tf77 becomes aware that personal data has been collected from a person under 18, that data will be deleted immediately and the associated account will be closed. If you believe that a minor has created a tf77 account, please contact us immediately at [email protected] so that we can investigate and take appropriate action without delay.
Have Questions About Your Privacy?
Our support team is available 24/7 to address any data protection queries. You can also explore our FAQ for quick answers, or visit our Responsible Gaming page to manage your account settings and tools.